053: Make an Impact When You Communicate, with Susan-Heaton-Wright

How do you get to be the person in the room, or on the zoom, that catches everybody’s attention? Susan Heaton-Wright, creator of the Superstar Communicator methodology, has worked with the CII and global organizations to teach business leaders how to make an impact when communicating. Listen to this fascinating chat with Boston Tullis’s Sarah Myerscough to unlock the secrets of influencing via verbal and non-verbal communication.   Quote of the Episode “Do you know listening, I believe is a huge superpower. And we know from face to face meetings, you remember those old days when we have face to face meetings, there was this idea that you need to speak, and you needed to be heard. But actually, one of the most important things if you're in a service industry, is listening, and watching to see how the other person says what they're saying.”   Resources Pole Pole Song: https://youtu.be/tgqAOCtwLOo   About The Guest Susan Heaton-Wright empowers leaders and teams globally to work and communicate virtually and in real life. She has trained attendees from over 50 countries: regions include EMEA, The Americas and South East Asia. Susan delivers masterclasses, virtual workshops, virtual coaching, workshops and individual coaching for many companies including Astra Zeneca, Microsoft, RBS, Deloitte, AAP, Invesco, Shell, AXA and Quintiles. She is regularly interviewed on BBC Radio Five Live; BBC2, local radios and international podcasts. In 2020 she was named in the #ialso 100 top inspirational female entrepreneurs with f:entrepreneur and has contributed to articles in Forbes, The Guardian, Huffington Post, Thrive Global, The Scotsman and trade publications. Connect with Guest –  Susan Heaton-Wright | LinkedIn   About the Host Sarah Myerscough is the Sales and Marketing Director of Boston Tullis Group. The founder of The Insurance Brokers Podcast, she brings a wealth of marketing experience and a fresh perspective on marketing in the insurance sector. Boston Tullis is a network of industry professionals working with insurance brokers to offer solutions to business development ceilings, particularly in the rapidly developing fields of video marketing and thought leadership.   Connect with Sarah - https://www.facebook.com/bostontullis   https://www.linkedin.com/company/bostontullis/ https://www.linkedin.com/in/sarahmyerscough/ https://bostontullis.co.uk/   HOSTED BY: Sarah Myerscough, [email protected] mobile: 07821903628   DISCLAIMER: The views, thoughts and opinions expressed in this podcast belong solely to the host and guest speakers. Please conduct your own due diligence.