When You Can't Say 'Yes': Navigating Email Enquiries with Empathy

Question - do you follow a system when you receive an email enquiry from someone that you can't work with for some reason? Maybe you're at capacity, or their issue is outside your competence, or something else.To be honest, I think probably most people don't, but you could be missing a trick. By having a system, it reduces stress, saves time and serves that client better.So today, I explore what to do when you can't say yes to enquiries so you can make the process easier for you, and more professional and helpful for the client. LinksTo access my free and paid resources, CLICK HERE

Om Podcasten

I’m Jane and I’m an ex therapist that now works with other counsellors to grow their private practice, hence the name of the show. I’m the author of the Grow Your Private Practice book and also run the Grow Your Private Practice membership, where counsellors can get together and learn all about marketing Okay, that’s the official stuffy 'about me' bit out of the way, because honestly, it’s so much more than that. The truth is, the thing that really drives me, is helping people - people like you - to get more freedom and choice into your life so can work when you want to, how you want to and with the issues that you’re passionate about. And importantly, to get paid properly to do so. Because you have the freedom and choice to run a thriving practice whilst also creating a fulfilling life for both yourself and your family. If you want that too, please click subscribe. I hope you enjoy listening.