Digitalising eCom Ops and Customer Experience with Björn Radde, Head of Digital Marketing & VP of Digital Experience at T-Systems International

In this episode of the eCom Ops Podcast, Norbert Strappler is joined by Björn Radde, Vice President Digital Experience at T-Systems International. They discuss the importance of digitalisation in eCom growth, how the digital presence and customer experience can grow revenues, and how T-Systems International helps B2B eCom businesses with digital transformation.