Phyllis Haserot: Cross-Generational Communication in the Workplace

Today Phyllis Haserot shares simple strategies for fostering communication between generations within your organization. Listen in as Deborah and Phyllis discuss teaching younger team members tasks vs. strategies, the importance of mentorship and relationship development, and common generational stereotypes that are creating communication barriers within your team.   Phyllis Weiss Haserot, “the cross-generational voice,” is a facilitator, marketing/business development strategist, speaker, podcaster, and best-selling author focused on the business of uniting People, Purpose, Potential and Profits across the generations at work. Phyllis brings multi-generational perspective, curiosity, extensive marketing and conflict resolution experience to help organizations solve intergenerational challenges with clients, external stakeholders and for internal teams, including attraction/retention, knowledge transfer and succession planning. The desired outcomes are greater GENgagementtm harmony, productivity and profit.Clients often say she has an unusual ability to relate to all the different generations - and, in turn, to help them to better understand each other and work harmoniously. Fostering inclusion and belonging has always been a part of her work since an early career as an urban planner. Over three decades as President of Practice Development Counsel, Phyllis has been a trailblazer as both business development consultant to professional service firms and in delivering multigenerational workplace solutions to a variety of industries.Phyllis is co-host of the Legacy-Makers@Work podcast and author of You Can’t Google It!: The Compelling Case for Cross-Generational Conversation at Work, Embrace GENgagement: How to Transform Generational Challenges to Opportunities for You and Your Firm, and The Rainmaking Machine, and frequent speaker, blogger, podcast guest and Thomson Reuters Institute columnist.Her fun passions are musical & other theater, improv, wearable art, baseball, travel, wine and meeting people who bring her new perspectives.   You can connect with Phyllis in the following ways:[email protected]://www.youcantgoogleit.comhttps://www.pdcounsel.comhttps://www.linkedin.com/in/pwhaserothttps://twitter.com@phylliswhaserothttps://www.facebook.com/phyllis.weiss.haserot   Are you a CEO dealing with change? Part inspiration, part strategy, I’ve created this resource for CEO’s who leading their team through a rapid transition and looking for a resource and guide to help them stay confident, focused, and a mentor for others. You can download it here: https://mailchi.mp/coviellocm/the-ceos-compassSee omnystudio.com/listener for privacy information.