40. Should Your Customers Trust Your Business?
This week on The Disruptive Voice, Derek van Bever is joined in the studio by venture capitalists Nate Redmond and Britt Danneman, of Alpha Edison, to discuss trust as a business model, as an asset, and as the foundation for new market innovation. Earlier this year, Nitin Nohria, Dean of Harvard Business School, wrote in the Financial Times that HBS and other business schools need to play a vital role in "molding leaders who deserve the world's trust." At The Forum for Growth & Innovation, we're responding to Dean Nohria's gauntlet by studying business models built on risk-shifting and by starting discussions about the role of trust and ethical leadership in business. We hope you'll enjoy this timely and thought-provoking conversation!