Customer Success Playbook Season 2 Episode 35 - Jasmine Reynolds - Agile Onboarding
The Customer Success Playbook - Ein Podcast von Kevin Metzger and Roman Trebon - Dienstags
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Send us a textIn this episode of the Customer Success Playbook Podcast, hosts Roman Trebon and Kevin Metzger interview Jasmine Reynolds, a Customer Success Manager at Pluralsight, about applying Scrum methodologies to customer onboarding. Jasmine discusses how Scrum, typically associated with software development, can significantly enhance the customer onboarding experience. She outlines six key Scrum techniques that can be immediately applied to onboarding processes, including prioritized ba...
