Customer Success Playbook Episode 10 - Ed Powers - Data Driven Decisions

Send us a textIn this episode of the Customer Success Playbook podcast, hosts Roman Trebon and Kevin Metzger interview customer success expert Ed Powers on leveraging data to drive better decisions. Ed teaches courses on using statistics and data analysis to unlock insights for customer success professionals.They discuss how proper statistical tools help separate meaningful signals from noise in data. Following the scientific method of asking the right questions generates impactful solutions ...