Hearing but not seeing Lachie, and the surprise on the 111 call.Sign up to DELVE+ here for Android and Spotify listeners to get early access to new episodes and receive exclusive bonus material, all ad-free.For Apple Podcasts listeners, sign up to DELVE+ by simply clicking the subscribe banner on the DELVE page and follow the prompts.Presented by award-winning investigations editor Melanie Reid. Discover more at Newsroom.co.nz Hosted on Acast. See acast.com/privacy for more information.