Order Up: How Digital Tools Are Reshaping the Takeout Experience
In recent years, online ordering, mobile apps and other technologies have made dining faster and more convenient than ever for restaurant customers. And with that convenience comes increased demand – especially amid ongoing safety protocols and social-distancing guidelines. On this episode of The Big REthink, Michael Lavigne, president and CEO of CLEARVIEW - A Panasonic Company, and Che Baird, customer relationship manager at Panasonic Canada, join host Susan Campbell to discuss how technology is helping restaurants keep up, how it’s creating a more personalized experience for customers and what its role is in predicting demand.