#22 - How to support vulnerable customers

The Accord Mortgages Growth Series Podcast - Ein Podcast von Accord Mortgages

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In episode 22 of the Growth Series, Nick Piper, Strategic Business Performance & Operations Manager at Accord Mortgages, is joined by Janis Hambling, Senior Manager of Customer Solutions Delivery at Yorkshire Building Society Group. Together they discuss vulnerable customers and how YBS Group equips itself to support such customers, and look at ways of devising an effective vulnerability strategy.

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