#20 - How to have the best administration team

In episode 20 of the Growth Series podcast, Nick Piper, Strategic Business Performance and Operations Manager at Accord Mortgages, is joined by Andrew Sale, Managing Director of Wolsey Mortgage Company, to talk about the implications of growing your administration team. Andrew describes how his business has changed dramatically since recruiting new administrative staff. He goes on to describe his unique recruitment strategy for finding new assistants and what attributes make up an ideal candidate. He also talks about the implications and costs of recruiting a new administrative team member and the potential pitfalls when it comes to developing your team as a whole.