Using Design Thinking to Understand Your Clients & Their Needs

The most successful companies provide solutions to their clients before being presented with a problem. How can your business get to that state? Anish Bhimani sits down with JPMorgan Chase’s Sam Yen to discuss the principles of Design Thinking, and how truly understanding your client’s needs can make all the difference.

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TechTrends is a podcast featuring the latest trends in tech, fintech and digital. We discuss cutting-edge technology topics that are impacting every industry, and how to apply emerging technology to drive business innovation.