The ticket to frictionless airline transactions & interactions - with Roshina Nandra & Scott Harkey
As ‘digital travellers’ demand more control over their purchase journey and seamless transactions, this episode will explore the need for airlines to not only modernize its technology but make fundamental changes to transactional assumptions with digital models. Scott Harkey, EVP Financial Services and Payments, Endava, will also discuss how airline payments processes can accelerate digital strategies and bridge the gaps to achieving frictionless experiences; from subscription models to loyalty programs, cashless transactions and more.