A spotlight on Sales Cloud success: Kerry Townsend's journey from Mechanical Engineer to Salesforce expert and author of the Sales Cloud Implementation Handbook

In today's episode, we’re joined by Kerry Townsend. Kerry is a Salesforce MVP Hall of Famer, organiser of several Salesforce User Groups and community events, and now published author, having released the Salesforce Sales Cloud Implementation Handbook. In the episode, we explore Kerry's background, where the idea for the book came from, and then delve into some of the key messages from the book as well as top tips for Sales Cloud implementation success. Make sure you’re following her on LinkedIn here:https://www.linkedin.com/in/kerrytownsend1/You can purchase Salesforce Sales Cloud – An Implementation Handbook: A practical guide from design to deployment for driving success in sales, here:https://www.packtpub.com/en-gb/product/salesforce-sales-cloud-an-implementation-handbook-9781804619643?type=print You can find more content from us at Talent Hub, here:LinkedIn@ https://www.linkedin.com/company/talent-hub-global/YouTube@ https://www.youtube.com/@talenthub1140Facebook@ https://www.facebook.com/TalentHubGlobal/Instagram @ https://www.instagram.com/talenthubglobal/Twitter X @ https://twitter.com/TalentHubGlobalWe hope you enjoy the episode!