Patience Is the Key to Growth with Neil Mirchandani

Once you have a good idea or a business model with a lot of potential, the next step is to grind your way up there and be patient. While this might sound like a cliche to you right now, the moment you start seeing results, you’ll understand. For now, it’s great to listen to people who are more advanced than you are in their journey towards success.   Join us in this episode of the Super Entrepreneurs Podcast and discover how Neil Mirchandani achieved success by renting furniture to studios and celebrity parties.     Who Is Neil Mirchandani ? Neil Mirchandani owns an event furniture rental in the Atlanta area. His business model grew up from an idea he had while pursuing his career as a DJ. Eventually, the idea grew into a multi million dollar business. Now, he’s sharing all the insight that got him to where he is with Shahid and the Super Entrepreneurs audience, especially his tips on front-line customer service. How is Neil Mirchandani Super? Patience and understanding that success is a matter of time and effort is what got Neil to this point. His innermost superpower is his ability to focus on moving forward and being patient when it comes to expecting results.   Shahid’s Key Insight In this episode, Shahid talks about how the ego hinders growth by making you reluctant to learn from your mistakes.   Chapter Stamps:   00:00 Introductions: Rending furniture (an interesting business model) 02:15 A strategy to grow business 05:30 What’s the deal with renting furniture and Shahid Durrani’s rug company 07:16 Dealing with careless clients 09:05 The wildest clients Neil ever had (rappers and their parties) 12:13 How to deal with customers like a pro 16:11 Failures along the way and ego problems 18:22 Ego is skin-deep 19:25 Neil Mirchandani’s innermost superpower: patience and understanding that things take time 21:23 A promise 21:44 Final words   Pullout quotes: “customer service goes on layers, right? It's at the top when the customer first makes contact. And then it's at the, it's all the way to the front line when the customer is interacted with. And I don't think there's enough attention in many businesses. There's not enough attention paid to customer service at the front line.” “So I was able to remain patient to grow and go $300,000, $500,000, $600,000, $1 million, $2 million, $3 million, and just keep going on a slow pace. And I'm glad I was able to do that because patience is something that is lacking today.”     Socials: LLL: https://luxuryloungeatl.com/pages/contact   ----more---- Notice to the Super Entrepreneurs community: I invite you to join my webinar on how to scale your business and improve the quality of your life, without constantly chasing strategies and feeling stuck. If you feel like you need to progress, this webinar might just give you the direction you need.