Chatbots for Civic Engagement, with Simon Day

Simon Day, co-founder of Apptivism, discusses how chatbots are used to increase civic engagement. By interacting with a chatbot on Facebook Messenger, citizens can give their opinion on policies from their computers or smartphones. Policymakers can then analyze the data from chatbot interactions to better shape policy. Simon breaks down how these chatbots work and describes how Apptivism is helping governments use this new technology.