Discover Your Trust Wobble - Episode 4

This episode of Scaling Culture was taken from an interview done on our most recent e-Summit featuring Frances Frei.Frances Frei is a Professor of Technology and Operations Management at Harvard Business School.In 2017, Frances was tapped to be Uber's first Senior Vice President of Leadership and Strategy.Frances is the best-selling author of Uncommon Service: How to Win by Putting Customers at the Core of Your Business and co-author of  Unleashed: The Unapologetic Leader’s Guide to Empowering Everyone Around You.If you are enjoying Scaling Culture please rate, share and subscribe wherever you are listening today.For more information about Scaling Culture follow Ron Lovett & Connolly Owens on Linkedin.