612: Developing Skills for Difficult Conversations with "Talking on Eggshells" Author Sam Horn

Tips for sales career success. This is episode 612. Purchase Fred Diamond's new best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! Find Sam Horn's new book "Talking on Eggshells:  Soft Skills for Hard Conversations" here. SAM'S TIP: "Pema Chodron said, “Do not let people pull you into their storm. Pull them into your peace.” I think in sales, as leaders, our goal is to set an example of respect. If we choose to do that no matter what, using some of the things you learn in this book, you really can pull people into your peace instead of letting them pull you into their storm."