Addressing Ethical Challenges in a FinTech Startup. With Jeffrey Greger

Jeffrey Greger is a UX Researcher at Varo Bank. His work focuses on the ethical and organisational challenges that design professionals face as they develop financial services for and with low- to moderate-income communities. He holds a Master’s degree in Applied Anthropology from San José State University. During our conversation, Jeff explains how he came to anthropology from industrial design and what sparked his interest in financial inclusion. We discuss his Master’s thesis which ...