Episode 21: Can artificial intelligence be trustworthy?

AI holds the potential to revolutionise the financial services sector. Regulators are supportive, but also alert to the risks that AI might pose to markets and customers if not managed properly. Social pressure is also mounting on firms to ensure their use AI and consumer data is ethical. In this episode, we speak to Reny-Vargis Cheriyan and Suchitra Nair about the commercial and regulatory trends around AI in financial services, and the role of AI ethics. Tune in and hear their views about how firms can take advantage of this cutting-edge technology while keeping regulators convinced that their AI is trustworthy. Key questions: How is AI being used in the financial services sector today? What is ‘trustworthy AI’ and why is this an important concept for firms to think about? What expectations do regulators have of firms that are increasingly relying on AI? What are the steps that financial services firms should take when they are thinking about deploying AI solutions?