Ep 09: How the rail industry is delivering disability awareness and equality training

On our 9th episode, we’re taking another look at accessibility on Britain's railway. We're discussing disability awareness and equality training that forms an integral part of the requirements set out in the Office of Rail and Road’s Accessible Travel Policy Guidance.In this year alone, tens of thousands of railway staff have undertaken the training that is designed to help with understanding disabled people’s needs, allowing staff to communicate more effectively with disabled passengers...