Ep. 179: Scaling with Systems and Virtual Assistants with Bob Lachance

As a professional hockey player, Bob Lachance was living the dream. He traveled the world doing the thing he loved, but as his career wound down and his family expanded, he made the decision to retire from hockey. He started by flipping a house but realized he had no processes or systems. He knew he needed a mentor and found the top investor in his market to learn more.    He served as a door-knocker for that investor and eventually created systems that allowed him to scale. He has since launched REVA Global, a virtual assistant firm to help other investors scale their business through the help of VAs. In this episode, he shares tips to document processes, leverage VAs and scale your business.     Partner: Early-Bird Tickets End April 15 for Midwest Real Estate Networking Summit   Key Insights 1st career was a professional hockey player, before pivoting to real estate Earned income - wholesaling, rehabbing; passive income - rentals and syndications Went driving for dollars, wrote down addresses and skip traced to get phone numbers Made $32k on his first rehab, but realized he had no systems Asked who the best investor was in the area and everyone pointed at him and he went to work for him knocking doors Systemized his process and then pulled himself out of that role If one tactic is not bringing in deals, add more marketing channels Compiling a list, have an assistant upload to auto-dialer The key is to get started and focus on one strategy Launched REVA to help investors with virtual assistants Get more time back, scaling and being more efficient Uses daily reports and client success map for 90 days to help track progress VA Skills/Roles - Phone work/Inside Sales and Admin Skills Admin - postings, uploading content, scheduling Inside sales - inbound sales, outbound calls, follow up Reasons VAs don’t work: expectations are off, mismatched tasks, tracking  There are four R’s of hiring: Roles, Responsibilities, Requirements, Results   Partner: Download a Free Sample Apartment Deal Package    Bull’s Eye Tips:    Resources:   Apparent Failure: Knockdown redevelopment - lost more than $150k; be careful of shiny object syndrome   Most Recommended Book: Leadershift by John C. Maxwell   Most Recommended Digital/Mobile Resource: Outbound dialer (Five9 or Mojo) Launchcontrol.us   Daily Habit: Repeating the “Making of a Champion” affirmation - “The most important qualification for becoming a champion is an intense, burning desire.”   Wish I Knew When I Was Starting Out: Get a mentor right away, work with a team right away   Advice for Smart Driven College Student: Don’t believe what you see on social media   Current Curiosity: Starting a podcast   Best Place to Grab a Bite in Connecticut: Bricco   Connect with Bob: Website: revaglobal.com Email: [email protected]   Leave us a review and rating on Apple Podcasts or Spotify. Be sure to check out more info at TargetMarketInsights.com.