The Two Horse Race, Hazmat Suits, and a Melting Pot of Speech Patterns w/ Scott Benedict

Today we have a veteran in the retailing arena, Scott Benedict! Scott has had a lot of success in the industry, working with some heavy hitters like Walmart & Sam's Club. Scott shares his knowledge about the space in light of COVID-19. Scott talks on the harsh truths retailers are facing since the outbreak but also shares the optimistic twist in marrying both the community and business. To learn more about the Center of Retailing Studies please visit:https://mays.tamu.edu/department-of-marketing/ To learn more about Scott: https://mays.tamu.edu/directory/scottbenedict/ (2:36) Super Power: Simplification (3:34) Road to Mays (5:13) Evolving Retailing Education Program (6:35) Continuing Education (8:17) Scott’s Background (9:48) Full-service Gas Station (12:11) COVID-19 (19:19) E-Commerce Companies (25:07) Retail is Changing (28:44) Vision for Center for Retailing Studies (31:46) Rating Systems Online (33:41) QR Codes? (34:28) Your Reviews Matter (36:03) Rapid Fire (41:00) Top 3 Takeaway