Steps 5 & 6 - Step 5 Being the "Magic Step" in Dealing with Difficult People
Life from the Top of the Mind - Ein Podcast von Bill Crawford, Ph.D. - Dienstags

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“To create solution-focused conversations, we must be truly focused on the solution and the future, not the problem and the past.” ~ Bill Crawford (https://www.billcrawfordphd.com/quote-video-blog/)