#199: Loyalty Ideas for Small Companies by Creating Customer Connections (Short Summary Show)

In today's short show, we review our interview with https://www.linkedin.com/in/alicudby/ (Ali Cudby), author of "Keep your Customers" and Managing Director of Alignmint Growth Strategies. From customer-focused mission statements to subscription programs, this episode reminds us how small to mid-sized companies can engage with customers with even greater clarity and focus than larger ones, and enjoy greater loyalty outcomes as a result. Show Notes: 1) https://letstalkloyalty.com/67/ (Episode #67: Loyalty for Small Companies - Driving Lucrative Loyalty) 2) https://www.linkedin.com/in/alicudby/ (Ali Cudby, Founder and CEO, Alignmint Growth Strategies)