Wherever You Ask The Question, That’s Where The Answer Should Be | Lean Principles | Ryan Tierney

Welcome to Lean Made Simple, a podcast about transforming your business —and life —one improvement at a time. In this episode, Ryan Tierney from Seating Matters discusses the powerful lean principle: "Wherever You Ask The Question, That's Where The Answer Should Be!" Along the way, he and Producer Matt talk about: How Center Parcs, McDonald's, and Amazon have used this principle to scale Why reducing the cognitive load of your team turbocharges your business Practical examples from Ryan's personal and professional life Analyzing if your organization is doing this well by using the "sentence-stop-test" What impact this concept has made on Ryan's business, team, and customers The power of providing answers before questions are even asked And some improvements from Ryan’s 7-year-old son to inspire you to get started today Check it out! P.S. Book a Lean Made Simple Tour at: https://www.leanmadesimple.com/book-a-tour