The Power of G.R.E.A.T Processes | Tom Hughes | GembaDocs

Tom Hughes is an entrepreneur and author with 30+ years’ experience of Lean and Senior Leadership. He‘s also the founder of GembaDocs: the best way in the world to document SOP’s. In today's episode we talk about: Why it took him 20-years to actually understand what lean is (And how you can save yourself that long painful journey!) What the heck a “Gemba” is How documenting procedures can radically transform your business And the power of SEEING how your customers actually use your product Check it out! Links: Book a Lean Made Simple Tour: https://www.leanmadesimple.com/book-a-tour Start a free trial of GembaDocs: https://gembadocs.com/ Check out Tom’s Books: https://improvementstartswithi.com/