You Won't Be Spending Bitcoin at the Grocery Store Anytime Soon

Global Payments provides the technology plumbing for a lot of digital commerce. That means when life moved largely online for many in 2020, the company's bottom line benefited. And while pandemic restrictions have eased, CEO Jeff Sloan says consumers will likely continue to order dinner, buy shoes and visit the doctor online. "Cash and check is the enemy. And the pandemic has accelerated the decline of cash and check," Sloan tells Leadership Next. "As long as you as a consumer are paying for something other than in cash and check, we ultimately are going to get paid." That extends to cryptocurrency as well. But Sloan feels strongly nobody is going to be buying groceries with crypto any time soon. Instead, he expects to see the introduction of a U.S. stable coin in the near future. Also in the conversation: how Sloan see corporations benefiting from cryptocurrency today, the importance of empathy in leadership, and why Sloan aims to surround himself with people who disagree with him.

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Something big is happening in the world of business. CEOs increasingly say their jobs have become less about giving orders, more about inspiring, motivating, setting a north star. They are taking the lead on big issues like climate change, worker retraining, and diversity and inclusion. They are under pressure from employees, customers and investors not just to turn a profit, but to prove they are doing good in the world. And in the process, they are fundamentally redefining the relationship between business and society. Join Fortune CEO Alan Murray and Editor-at-Large Michal Lev-Ram as they probe the best of these leaders for insight into what they're doing, why they're doing it, and what impact it is having.