S1E31 Kanban Principles #4: Understand and focus on the customer's needs and expectations

Kanban Lab - Ein Podcast von Orod Semsarzadeh & Soma Mazumder

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In this episode Soma and Orod talked about the first Kanban Service Delivery Principles and this principle: - Who are your customers? - What are the desires and preferences of your customers? - When do they expect their needs to be met? - What standards of quality do they anticipate?

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