Steve Dennis on the Shifting Retail Space

Today on the “It’s a Customer’s World” podcast, host Andy Murray interviews Steve Dennis, a consultant, keynote speaker, and author focused on retail growth and innovation. Steve has been named a top global retail influencer by multiple organizations, and his thoughts on the future of shopping are regularly shared through his role as a Forbes senior contributor. His recent book, “Remarkable Retail,” is a bestseller, and provides the starting point for Andy and Steve’s conversation on the shifting retail space and the why and how of making businesses remarkable.