Kevin Ervin Kelley on Progressive Retail Design
It's a Customer's World with Andy Murray - Ein Podcast von Sam M. Walton College of Business
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On this episode of It’s a Customer’s World podcast, host Andy Murray speaks with Kevin Ervin Kelley, principal and co-founder of Shook Kelley, a strategy and design firm based in Charlotte and Los Angeles. Kevin is an expert on progressive retail format, acting as a leader in the practice areas of restaurants, retail, grocery, and leisure. From superstores to cities, Kevin combines business, science and design in an approach known as “perception design”. Kevin holds two architecture degrees from the University of North Carolina at Charlotte. He joins Andy to discuss everything from his entrepreneurial journey with Shook Kelley, his approach to design, and the ways retail stores are creating emotional connections with consumers in a post-COVID world.
