Season 4 Premiere—The Journey of Claims Transformation

Season 4 Premiere—The Journey of Claims Transformation How do you combine digital and the human touch to get ranked #1 in J.D. Power’s 2023 Claims Satisfaction Survey? Erie CIO Partha Srinivasa shares core philosophies driving this 97-year-old company’s success in the digital age.

Om Podcasten

InsurTalk is a podcast dedicated to helping P&C insurers increase customer engagement, innovate business processes, and achieve efficient, sustainable growth. In each episode, host Laura Drabik talks with an industry leader who has successfully pursued an idea that has moved their business forward. Whether it’s omnichannel, insurtech, digital transformation, artificial intelligence, or other technology trends, InsurTalk brings you expert insights from people who have driven innovation and turned possibilities into realities. If you’re looking to be inspired by insurance industry trailblazers, this is the show for you.