46: FreshRiver.AI Helps Companies find their Voice with AI

Inventions from previous industrial revolutions transformed the world. However, Joti Balani believes that, when it comes to innovation, we’re standing on the shoulders of giants. In today's episode, Joti explains how every innovation involves taking what the previous generations have given us and coming together to solve more problems. Business leaders must foster innovative mindsets and curious minds if they want to achieve their goals, increase revenue, reduce costs, or improve the customer experience. And while everyone around the table needs to focus on solving the customer's problems, it's also important to remember that there are two sides to every story.  Joti shares how a combination of conversational AI and fresh perspectives are beginning to transform the world again, as we prepare to enter a new industrial revolution.