Identifying your best fit customer

This week on the Human Insight podcast, we interview April Dunford, a tech executive, board member, CEO and founder of Ambient Strategy, and author of Obv!ously Awesome: How to Nail Product Positioning so Customers Get It, Buy It, Love It.In her interview with Janelle Estes, UserTesting’s Chief Insights Officer, Dunford discusses: Is positioning just for startupsHow has the pandemic changed the role of positioning How our biases inhibit our positioning effortsWho should be involved in positioningThe importance of customer feedback in developing your positioningAnd how to identify your best fit customersFollow our new show: Insights Unlocked

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Welcome to the Human Insight Podcast where we share with you the business stories, ideas, and trends shaping the future of customer experience told first-hand by the experts themselves. This is your show if you work in product management, UX design and research, marketing, digital transformation and more.