827: How to Make the Most of Conflict with Liane Davey

Liane Davey discusses how to ease the friction of conflict to make way for more productive conversations. — YOU’LL LEARN —  1) Why facts won’t solve a conflict—and what will 2) How to productively respond to harsh criticism  3) What most people get wrong about feedback  Subscribe or visit AwesomeAtYourJob.com/ep827 for clickable versions of the links below.  — ABOUT LIANE —  Liane Davey is a New York Times Bestselling author. Her most recent book is The Good Fight: Use Productive Conflict to Get Your Team and Your Organization Back on Track. She is a contributor to the Harvard Business Review and is called on by the media for her leadership, team effectiveness, and productivity expertise. As the co-founder of 3COze Inc., she has companies such as Amazon, RBC, Walmart, UNICEF, 3M, and SONY. Liane has a Ph.D. in Organizational Psychology.  • Book: The Good Fight: Use Productive Conflict to Get Your Team and Organization Back on Track • LinkedIn: Liane Davey • Website: LianeDavey.com — RESOURCES MENTIONED IN THE SHOW —  • Tool: The Birkman Method • Book: Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships (Nonviolent Communication Guides) by Marshall Rosenberg and Deepak Chopra • Book: Never Split the Difference: Negotiating As If Your Life Depended On It by Chriss Voss and Tahl Raz • Past episode: 552: The Foundational Principle that Separates Good Leaders from Bad Ones with Pat Lencioni • Past episode: 770: How to Become the Manager that Your Team Wants with Russ Laraway See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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Get more fun, wins, meaning, and money from your job! With 25,000,000 downloads and mentions in The New York Times, Forbes, and Linkedin Learning. This show helps grow your skills and impact at any job that requires thinking and collaborating. Each week, Pete interviews thought-leaders and results-getters to discover specific, actionable insights that boost work performance. Their stories and advice sharpen the universal skills to flourish at work. Boost your time/energy management, leadership, confidence, career opportunities, and fulfillment—while still getting home earlier.Try starting with episode 0: START HERE and listener favorite episodes we put at the beginning numbered: A, B, C, D, E, and F. (Subscribe and/or sort Old to New to find these starter episodes.) Welcome!