How Numa Blends Bots and Humans Seamlessly to Delight Guests - Eva Klausner, Numa

In this episode, Eva Klausner, Director of Guest Experience at Numa, shares how Numa uses chatbots to delight their guests. This episode is hosted by our guest experience correspondent, Danica Smith, founder of MorningStar GX. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscri...