Do We Really Need To Do This in Hotels? - Robyn Pratt, The Phoenicia Malta

Robyn Pratt is the General Manager of The Phoenicia Malta, and in this episode, shares what she's learned about creating value for guests - and streamlining your own work.Enjoyed this? Listen to more episodes with Robyn here. Send Josiah a text Take my State of Hotel Industry Survey now to get insights on challenges, priorities, and opportunities in hospitality today.A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, com...