Culture and Leadership Lessons from the "Thinker In Residence" Professor on the Road - William Murray

Hospitality Daily Podcast - Ein Podcast von Josiah Mackenzie

In this episode, Dr. William Murray, an associate professor in the School of Hospitality, Food, and Tourism at the University of Guelph, shares his experience as a "Thinker in Residence" for one of Canada's most innovative hotel brands. We hear his observations and insights on culture, service, and providing remarkable hospitality. About William (0:59)The "Thinker in Residence" program (2:47)Access that enables this (5:21)What he is hearing and learning (8:35)How to study culture (17:06)...

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