Making telehealth usable for everyone — with Amy Sheon

Despite the widespread adoption telehealth saw during the COVID-19 pandemic, many telehealth deployments still fall short of real user-friendliness, providing less-than-ideal patient experiences, especially for certain populations that might have less access to reliable internet or less experience with telecommunications. On this episode, guest host and Healthcare IT News Senior Editor Kat Jercich welcomes Amy Sheon, research director at the Telehealth Equity Coalition, to discuss this ...