018: Scott Tiner from Bates College - Talking Customer Service and AVaaS

Higher Ed AV Podcast - Ein Podcast von Joe Way - Dienstags

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Scott Tiner from Bates College in Maine joins the show. We talk customer service, help desk, AVaaS, service quality gamification, and campus AV at Bates. Scott also writes for rAVe Pubs and presents at conferences, including CCUMC.

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