#144 - Travis Morrow: The 'Mr. Automation' of the Self Storage Industry

Travis Morrow is the Chairman and CEO of the Store Local Corporation. He is also the president of National Self-Storage. He developed a prototype for a competitive analysis database used to track competition trends for all NSS markets. After a two-year activation with the Arizona Army National Guard, he rejoined National Self Storage as the Consulting Division Manager. His duties included conducting feasibility and market demand studies for National Self Storage for new development and acquisitions. Has more than 15 years experience in the Self Storage industry overseeing daily operations of the management company including acquisition and disposition analysis.  He stays active within the state and national associations. Served as the President of the Nevada Self Storage Association for three years, and is the current Legislative Committee Chair for Nevada. Also served as the Director of the Arizona Self Storage Association.    On today’s podcast    00:00 - Dean thanks the sponsors of today’s episode, Willbox  05:18 - Getting to know Travis Morrow 06:25 - Dean and Travis is talking about FEDESSA 2019 12:00 - The process and customer journey 15:31 - Dean thanks the sponsors of today’s episode, Janus International Europe 16:44 - About Self Storage Insurance 21:03 -  About the automation in the US 23:05 - Did Travis get push back from customers about automation 26:03 - Advice from Travis 31:15 - How Covid19 affected the US 33:40 - What did Travis expect this year for the industry 37:51 - Travis gave a bit of advice to Self Storage owners 39:10 - How to contact Travis  40:27 - Dean takes a moment to thank the final sponsor of today’s episode, StorageBox Marketing   Tenant Inc. https://www.tenantinc.com/ Tenant Inc Contact: (949) 894-4500 StoreLocal: http://selfstorage.coop/ Travis Morrow Email: [email protected] Travis Morrow on LinkedIn: https://www.linkedin.com/in/travis-morrow-7925b38/   StorageBox Marketing Website: http://storageboxmarketing.com/ StorageBox Marketing Email: [email protected] StorageBox Marketing Contact: http://storageboxmarketing.com/contact-us/   Janus International Europe Ltd Website: www.janusintl.co.uk Janus International Europe Ltd Email: [email protected] Janus International Europe Ltd Contact: 020 8744944   Willbox Website: http://willbox.co.uk Willbox Email: [email protected] Willbox Contact: 0800 023 5060   Hacking Self Storage Website: https://hackingselfstorage.co.uk/ Hacking Self Storage on Spotify: https://open.spotify.com/show/2eb1gpBCts2RRFFUl2k9OS Hacking Self Storage on Apple Podcast: https://podcasts.apple.com/gb/podcast/hacking-self-storage/id1481445995