Episode 13 - Jay Baer

Jay Baer is billed as:  "The world’s most inspirational marketing and customer service keynote speaker". Jay shows you how to use technology as an unfair marketing and customer service advantage. Audiences will rethink their approach to marketing and customer service, helping them gain more customers and keep those they’ve already earned. His recent book Talk Triggers is the perfect book for this podcast because essentially it is all about exceeding your customers expectations and is well worth asking Santa to deliver you a copy. Website: https://www.jaybaer.com/ Some bonuses on Talk Triggers: https://docs.google.com/document/d/1L4VxLSGWm43suvTU9BeDU-faiAhSQRLwVTCHIFud_Z4/edit  JAY BAER, CPAE Founder, Convince & Convert Hall of Fame Keynote Speaker & Emcee Best-selling author of 6 books  Blog | Podcast | LinkedIn | Twitter  Full details at: https://tonywinyard.com/ee0013-jay-baer-talk-triggers/ Exceeding Expectations links: www.ExceedingExpectations.me Facebook Group Twitter LinkedIn YouTube How to leave a podcast review: https://tonywinyard.com/how-to-leave-a-review-for-the-podcast/