Episode 83: Ronnie Miles (NGCOA) | Whitney Pennell (RCS Hospitality)

Hear from Ronnie Miles, NGCOA's Sr. Director of Advocacy, (1:15 – 23:00) as he chats with Michael Williams to recap the key points addressed to lawmakers during National Golf Day 2022 and spotlight other critical legislation on NGCOA's Advocacy radar that course operators should stay aware of – including new labor laws, credit card processing fee discussions in Congress, WOTUS rulings, and more.   Then, listen in as Michael welcomes Whitney Pennell (23:00 – 47:00), RCS Hospitality Group's founder and president, for an enlightening House Chat as they discuss trends and tactics in workforce management. Plus, NGCOA members Leo Lynne (FL) and Wayne Rohauer (MD) join the discussion to share their successes with RCSU's virtual training and the positive impact felt across their operations. RCS Hospitality is the sponsor of NGCOA's online Hospitality Center and a Smart Buy partner!

Om Podcasten

This is the Golf Business podcast brought to you by the National Golf Course Owner's Association (NGCOA), the leading voice for today's owners and operators. Each episodes features guests and discussions about some of the most important matters in our business. Hosted by former NGCOA president Charlie Birney. This podcast is supported by Yamaha Golf Carts, the official golf cart partner of NGCOA.