S7 EP 01: How to Create a World Class Experience | Dennis Satyshur, Caves Valley
This episode is brought to you by GBN University, powered by Golf Business Network. GBNU is where leading PGA Professionals come to improve their skills, build their careers, and increase their impact. Go to www.golfbusinessnetwork.com/gbnuniversity for more info. Whenever you hear anyone talk about Caves Valley Golf Club, the first thing they’ll mention is the “experience”. From the moment you arrive throughout your round and after, the emphasis is on creating a lasting memory that few other clubs can match. And throughout the club’s existence, until the end of 2021, a single individual was at the head of the golf experience at Caves. Dennis Satyshur, known to some just as “Football”, spent 31 years fostering the original vision for the club, where in its early stages success was not a foregone conclusion. Caves Valley was a new model at the time, committed to a National members, committed to caddies, committed to hosting Championships, committed to the community, to inclusion, to the game of golf, and committed to the “experience”. In retirement, Dennis will be joining the team at Golf Business Network as a consultant.We pick up our conversation with Dennis discussing his recent departure, as well as their equally tenured General Manager, and passing the torch to Dennis’s faithful and highly capable Assistant and Head Professional, Matt Fuller.GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.