Why Your Team's Buy-In is Critical to Your Business Success

Host Chaz Wolfe welcomes Doug Groves, the owner of Program Insurance Group.   Doug and his team offer a unique system that gives a level of service to a franchisor and monitors that process. They have large companies as their clients all across the country.Doug, who has been in the insurance business for a multiple decades, discusses his insights about the industry. He emphasizes the importance of having a team that is bought into what you're doing in your business and highlights how knowing how to fail and get back up again is critical in both life and business. Additionally, Doug shares his sage wisdom and points out some mistakes that 2nd generation business owners commonly make and how to overcome those obstacles.  This episode is a must-listen for anyone interested in learning more about the insurance industry, business ownership, and leadership.  Tune in now!During this episode, you will learn about;[01:57]  Intro to Doug and his business[05:26]  Doug’s Why [09:11]  Doug's story of becoming an entrepreneur[13:47]  A key decision in Dougs journey that contributed to his success in the business[16:17]  Doug's opinion on bringing in the younger generation [22:42]  Doug’s advice on managing a team member that has differing opinions than the rest of the team[28:52]  Doug’s decision making process[35:28]  Chaz & Doug discuss teaching your kids, and team how to fail [37:56]  Doug’s #1 KPI[45:41]  Does Doug find masterminding and networking valuable?[50:26]  What Doug would say to his past self[52:55]  How to connect with Doug [54:40]  Info on Gathering The Kings MastermindNotable Quotes"I can't stop. I've tried to stop, sold a business, bought another one." - Doug Groves"Pretty much any business, depending on the staff that you have, the training that you have, the model doesn't really matter what you do. You gotta do it well and you gotta be somewhat creative in how you deliver those products." - Doug Groves"If somebody's willing to listen and take your ideas and you see that you can push that onto the younger people, then that's the reason to go to work – to be able to help the next person in line." - Doug Groves"I think we are selling a wheel and the wheel just keeps not turning if we're not capable of putting our weakest link in front of our best customer. And the weak link needs to go away. We don't want to be the weak link on the team, and everybody else needs to be a star." - Doug Groves"My failure was always looking at the next piece of business, my right. So I had to recognize where my weakness was, and I had to have people behind me that would honor my commitments." - Doug Groves"The minute you forget the customer has options, you’re gonna be in trouble.” - Doug Groves“If you think that you have a better mouse trap, you're probably way, way, way behind." - Doug Groves"When you don't get a piece of business that you wanted, it's probably not the customer's fault. I counsel with my team and say, 'Look in the mirror,' because that's probably the guy that messed it up." - Doug GrovesBooks and Resources Recommended:Killing Sacred Cows by Garrett B. Gunderson:https://www.amazon.com/Killing-Sacred-Cows-Overcoming-Destroying/dp/1929774516What Would The Rockefellers Do? by Garrett B. Gunderson