Practicing The Golden Rule In The Auto Repair Industry W/ Chris Cloutier

Host Chaz Wolfe brings on Chris Cloutier, a 7+ figure king in the auto repair industry. Chris is the President/Owner at Golden Rule Auto Care and Founder at autotext.me out of Texas. Chris has implemented his software development experience to create a SaaS for auto repair shops that is used across America and Canada. Over the past 11 years, Chris has grown his repair shop to over 50 employees by operating within the Golden Rule for his team and customers. In this episode, Chaz and Chris discuss why the auto repair industry has a bad reputation, 4 keys to building a successful business, building and developing teams/relationships, and how intuition is a skill set. Tune in now to absorb Chris’ experiences so that you can grow your business today! During this episode, you will learn about;[01:42]  Intro to Chris and his businesses[08:21]  Why Chris continues to push[12:42]  How Chris moved into entrepreneurship[16:11]  How Chris got into auto repair[18:26]  A good decision Chris made[21:51]  Chris’ advice on going all in[28:04]  A bad decision Chris made[32:16]  Chris’ approach to decision-making[37:10]  One trackable metric that Chris would use[38:11]  What book would Chris recommend?[39:26]  What Chris thinks about networking[42:31]  What would Chris tell his younger self?[44:20]  How to connect with Chris[46:08]  How to connect with Chaz and info on the GTK 90 day intensiveNotable Quotes“In a video game, every level you get to, you gotta learn a certain amount of skills and that next level is always harder, right? And I see businesses as the same thing.” - Chris Cloutier“Accidental success. I'm a victim of accidental success in my early years. Now at multiple businesses, I can replicate the success.” - Chris Cloutier “I really believe that I've found a lot of the formula to replicable success and there's a lot of things. It's not one thing. As you know, there's a lot of things to replicate success.” - Chris Cloutier“It's not just about the sacrifice, it's the sacrifice unto the greater reward.” - Chaz Wolfe (Host)“In order to be a true leader and to build an organization or to build multiple organizations, then to lead people, you have to start really listening to the way other people have done it.” - Chris Cloutier“A lot of what we do when you're working on your business versus in your business is really about people development.” - Chris Cloutier“I think if you can build a team and build them in the right way, I think you can do anything.” - Chris Cloutier“Make sure you have a good accountant and make sure you have a lawyer.” - Chris Cloutier“The great thing about software is you can build anything. The bad thing about software is you can build anything.” - Chris Cloutier“Just because you're not good at numbers doesn't mean you should not know your numbers because those can help you make decisions.” - Chris Cloutier“As entrepreneurs and business owners, we just need to hear that it's okay.” - Chris CloutierBooks and Resources Recommended:Ego is the Enemy by Ryan Holidayhttps://www.amazon.com/Ego-Enemy-Ryan-Holiday/dp/1591847818The 21 Irrefutable Laws of Leadership by John Maxwell