Agility In The Jewelry Business W/ Chris Graham

Host Chaz Wolfe brings on Chris Graham, a 7+ figure king in the jewelry industry. Chris is the president of Graham Jewelers out of Minnesota. Chris is a Certified Gemologist Appraiser (CGA) which gives him an edge in the jewelry business by determining gemstone value in-house. Chris did over $1 million his first year in 2003, and grew to almost $4 million this year. In this episode, Chaz and Chris discuss identifying the bottleneck then growing past it, managing inventory, and becoming recession-proof. Listen in now to discover the golden advice Chris has to offer so you can grow your business today! During this episode, you will learn about;[01:35]  Intro to Chris and his business[01:57]  Why Chris continues to push[03:02]  How does Chris’ mistakes motivate him today?[05:28]  Chris’ move into entrepreneurship[07:30]  How Chris’ experience with education affected his move into jewelry[10:37]  A good decision Chris made[11:57]  What it means for Chris to “run fast” in his business[14:44]  How Chris moved away from wearing all the hats[19:38]  How Chris transitioned from sales to owner[22:14]  Chris’ approach to letting staff be themselves within your standards[22:58]  A bad decision Chris made[29:03]  What Chris learned through past mistakes[31:48]  If Chris could only track one metric, what would it be?[33:00]  Chris’ book recommendation[33:47]  What Chris would tell his younger self[34:18]  How to connect with Chris[35:32]  How to connect with Chaz and info on the GTK 90 day intensiveNotable Quotes“It's our duty, at some point, to not be reckless.” - Chaz Wolfe (Host)“Once I found something that I fell in love with, I was able to study it, grab a hold of it and pursue it.” - Chris Graham“Any decision is better than no decision, even the wrong decision.” - Chris Graham“When you step into the business owner role, there's a whole lot more going on than just when you were in the sales role or when you were in the craftsman role or whatever you had before.” - Chaz Wolfe (Host)“The business can't grow if I'm top sales and all the customers coming in are asking to work with Chris Graham. It's a bottleneck in the company.” - Chris Graham“I can't handle all of the sales, or the business ends with me.” - Chris Graham“No one's going to be a hundred percent of Chris Graham. So what am I okay with?” - Chris Graham“Every business has areas where they can refine and simplify, streamline, and become more profitable.” - Chris Graham“If you can't afford it, you don't need it. You figure it out.” - Chris Graham“I learned how to be profitable and how to be a little bit smarter and build more secure legs of the business.” - Chris GrahamBooks and Resources Recommended:The E-Myth by Michael Gerberhttps://www.amazon.com/Myth-Most-Businesses-Dont-About/dp/0887303625How to Win Friends and Influence People by Dale Carnegiehttps://www.amazon.com/How-Win-Friends-Influence-People/dp/0671027034Think and Grow Rich by Napoleon Hill