Episode 54: When Customers Yell At You
Francis Kong: Inspiring Excellence - Ein Podcast von Podcast Network Asia - Sonntags
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Most people you meet at work are courteous, decent, and pleasant. Consider them your rewards for your work. Unreasonable and ugly monsters like this customer in our story are rare exceptions. Consider them as challenges and tests to hone your people skills. Be calm and be patient. Do not fail the test. Hosted on Acast. See acast.com/privacy for more information.
