Ep 131 – Auto Club Enterprises VP of Insurance Claims, Claudia Rodriguez

On this episode of FNO: InsureTech, we talk with Claudia Rodriguez, VP of Insurance Claims at Auto Club Enterprises, a AAA Insurer (ACE). Rob talks with returning guest Claudia Rodriguez to learn more about Auto Club Enterprises. As one of the three underwriting companies for AAA, ACE provides a variety of insurance coverage and services to their members. Join Claudia and Rob as they discuss: being an affiliate of the American Automobile Association (AAA), Claudia’s role as the VP of Insurance Claims and first female executive in her position; the effects of the pandemic on ACE and their operations; examples of finding solution through innovation, the Texas freeze event, customer service solutions, and more.