"Culture eats strategy for breakfast” is a phrase you hear quite often when talking about developing organisations towards sustainable growth. What happens when the development you need to get done is in a bank and the direction you are taking is invisible banking? How do you cultivate a culture that becomes an environment for innovation in a regulated banking environment? Sudip Khan is the Open Banking Leader in one of Europe’s largest banks, Raiffeisen Bank International (RBI), and is facing this exact dynamic in his daily work. In this episode Sudip talks about how perhaps non-conventional fintech topics like culture, empathy and listening are keys to success -- and of course never checking your customer’s balance. Listen in and learn why! - Email us on [email protected] - Fintech Daydreaming home page - https://www.FintechDaydreaming.com - Fintech Daydreaming on Twitter - https://twitter.com/FintechDaydream - Fintech Daydreaming on LinkedIn - https://www.linkedin.com/company/fintech-daydreaming - Pål Krogdahl - https://www.linkedin.com/in/krogdahl/ - Ville Sointu - https://www.linkedin.com/in/ville-sointu-54682b/